TERMS OF BOOKING

STARSOUND ENTERTAINMENT TERMS CONDITIONS OF CONTRACT

1. Confirming the booking
Confirmation:
I) 'Confirmation' will mean any verbal, electronic or written acceptance of this booking by the 'client' and 'Starsound Entertainment'.
II) All bookings take effect immediately upon 'confirmation'.
III) Non-signature/non-return of contract is not sufficient to cancel the booking or acceptance of these terms.
IIII) Upon 'confirmation' of the booking, Starsound Entertainment will issue a contract to the 'client' for signature and this must be returned within 7 working days. Starsound Entertainment will store the signed contract(s) for safe keeping (copies available on request) for a period up to and including the date of the event, and for eighteen months after the event.

2. Changes to contract
The agreed booking fees may be subject to change (in agreement with both the 'client' and 'Starsound Entertainment') if any details on the contract are altered. All changes to the contract must be arranged & agreed by Starsound Entertainment in advance of the event.

3. Payment of fees
The agreed booking deposit is due strictly with the receipt of the contract. Deposit can be paid by cheque, credit card or debit card (credit and debit card payments can be made through our web site.)
Unless otherwise agreed by Starsound Entertainment, the balance is payable to the DJ in cash or by cheque on the day of the event, cheque’s should be made payable to N Hives-Wood.
Credit/Debit card payments for the full booking fee will incur a £10.00 charge which you must add to your balance and the payment must be made at least 7 day’s before the function.

4. Cancellations
Cancellation by the ‘client’:
Cancellation by the 'client' is not allowed for any reason except circumstances covered by 'force Majeure' (see clause 10.) In the event that the ‘client’ cancels the booking, the ‘client’ agrees to inform Starsound Entertainment immediately.
I)Cancellation by the 'client' within 48 hours of confirmation will result in the loss of any deposit paid but will not carry a cancellation fee unless the event date is within the following 7 days, in which case the full booking fee will be due.
II) Cancellation by the ‘client’ after 48 hours of confirmation and up to 90 days from the event will result in loss of deposit and 50% of the remaining balance will be payable by the ‘client ’ to Starsound Entertainment within 14 days.
III) Cancellation by the ' client ' within 90 and up to 60 days from the event will result in loss of any deposit and 75% of the remaining balance will be payable by the ' client to Starsound Entertainment within 14 days.
IIII) Cancellation by the ‘client’ within 30 days of the event will result in loss of deposit and 100% of the remaining balance will be payable by the ‘client’ to Starsound Entertainment within 14 days. In the unlikely event that Starsound Entertainment cancels the booking. Starsound Entertainment agrees to inform the ‘client’ of the cancellation and make all reasonable attempts to find a suitable replacement artist of similar standard and style, at no extra cost to the ‘client’. Should a suitable replacement not be found, Starsound Entertainment agrees to refund the ‘client’ their deposit plus any other booking fees already paid in advance. There will be no refund given to the 'client' against the booking deposit already paid, if a replacement artist of similar value can be arranged by Starsound Entertainment and agreed by the ‘client’. However, should a replacement artist charge a much lower fee, the client will be refunded a proportionate amount of their booking fee if they have made a payment above the deposit fee and the replacement artist will be due their usual fee should a replacement artist charge a much higher fee, the client will be liable for any extra charge that may be incurred, Where possible, the 'client' and 'artist' will be contacted to agree this in advance.
5. Changes on the day
Where possible, changes to the contract schedule which are unavoidable on the day of the event should first be discussed & agreed with Starsound Entertainment. Should this not be possible, changes are to be agreed between the ‘client’ and the ‘DJ’ prior to performance. Any changes will be subject to these terms and conditions. Changes negotiated between the ‘client’ and the ‘DJ’ on the day of the event and any extra fee’s are agreed upon the ’ client ’ must pay these extra fee’s along with the remaining balance of the booking fee.
6. Expenses
If the ‘client’ has agreed to cover additional expenses incurred by the ‘ DJ ’ (such as taxi’s, food, hotel, flights etc) Starsound Entertainment will provide receipts and an invoice to the ‘client’ within 60 days after the event. The ‘client’ must reimburse all expenses to Starsound Entertainment within 28 days of invoice.
7. Starsound Entertainment’s service guarantee
I) The ‘DJ’ agrees to provide a performance that is to the best of their ability, and reflects fully the likeness of the ‘DJ’ show, as known to and as advertised to the ‘client’ via distribution of the ‘DJ’ demo CD’s, promotional materials, profiles, pictures, videos, web page etc. The ’ DJ ’ will make every effort to ensure their performance is outstanding, adhere to the client’s wishes within all reasonableness, be polite and courteous with the client, their guests and all venue staff and contractors.
II) The ‘DJ’ agrees to provide all equipment required to undertake this performance, unless the equipment has been contractually agreed to be provided by the ‘client’ or a third party. It is the ‘DJ’s’ responsibility to ensure the good working order & safety of the equipment, and to obtain all necessary insurances & certification.
III) The ‘DJ’ agrees that their fee is inclusive of all expenses (except those that have been itemised or accounted for separately ), travelling expenses to and from the venue, VAT, tax, N.I. etc and covers any payments whatsoever due to other members.
IIII) The ‘ DJ ’ will not smoke in restricted areas or park their vehicles in restricted areas at the performance venue.
V) The ‘ DJ ’ will not display any other conduct deemed anti-social, illegal, nor reflecting badly upon themselves, Starsound Entertainment, or the ‘client’.
The adjustment of the volume and sound level of any equipment shall be as the ‘client’ reasonably requires.
8. ‘DJ’ equipment
It is agreed by the ‘client’ and the ‘DJ’ that the equipment and instruments of the ‘DJ’ are not available for use by other performers or persons except by specific permission of the 'artist'.
9. Withdrawal Of Services
I) In case of verbal and/or physical violence towards the ’ DJ’s ’ or any person/person’s connected with Starsound Entertainment, the client may be asked to have this/these people removed from the venue if an agreement regarding this can not be resolved then the service’s of Starsound Entertainment may be stopped, and the client will be liable for the remainder of any booking fee’s due.
II) In the case of damage being caused to any equipment (either belonging to contracted to or leased to Starsound Entertainment) by the client or any person/person’s at the event the service’s of Starsound Entertainment may be stopped, and the client will be liable for the remainder of any booking fee’s due, and the client will also be fully liable for any damage to equipment (either belonging to contracted to or leased to Starsound Entertainment), payment for any damaged equipment should be received by Starsound Entertainment within 7 days of the event or further cost’s may be charged.
10. Force Majeure
In cases of ‘Force Majeure’ (which shall be known as war, fire, death, illness or other capacity certified by a properly qualified medical practitioner, epidemic, accident, civil commotion, national calamity, order of Government or Local Authority having jurisdiction in the matter, changes in law, foreign government policy, act of God), which are not attributable to any act or failure to take preventive action by the ‘artist’ or ‘client’, then the ‘artist’ or ‘client’ may cancel this booking without penalty other than loss of deposit.

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